Вояка, 35 - 1 апреля 2007 13:43

Miscellaneous advice for secretaries:
-When taking done dictation, make sure you have a spare pen and a margin wide enough to take notes and amendments during dictation.
-Use a directory to check spelling.
-Put any questions concerning the letter immediately after the quality of paper is good.
-Avoid errors, incorrect or too frequent word divisions, uneven right – hand margins.
-Never forgot to check that you’ve attached all enclosures.
-Keep a good reference library available.
-Know where to look for any information in your files.
-Learn the names of the most frequent contacts by heart.
-Keep a desk diary where you mark down all your boss’s engagements, reminders of action to be taken, accounts to be paid, work to be carried out, annual events, conferences, birthday, etc.
-Keep a smile in your voice when talking on the telephone.
-Never let your personal problems show in the office.
-Pay attention to your personal appearance and manners.
-Keep learning: read the news, watch plays at the theatres, keep alert to everything happening around.

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